• Note:  In Outlook 2011 for Mac, profiles were called identities. The Outlook Profile Manager (previously called the Microsoft Database Utility) is installed as part of your Office installation, and it allows you to create new profiles, edit or delete profiles, and set your default profile.
• Oct 16, 2018 Hold to long press the Option key and start Outlook 2011 application or open the Application Folder after that click on Microsoft Office 2011 Folder then Double click on Microsoft Database Utility app.
• In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a 'No Results' message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search is unsuccessful.
• Apr 25, 2012  This update resolves several issues in Microsoft Office for Mac 2011. Office database issues. When you first start Microsoft Outlook after you install Office for Mac 2011 Service Pack 2 (SP2), you have to upgrade the Office database. If any corrupted files are detected during the database upgrade, the database utility runs.

• Microsoft Database Utility Outlook
• Download Outlook 2011
• Microsoft Outlook 2011 For Mac
• Microsoft Outlook For Mac 2016

Oct 16, 2018 Rebuild Identity Database in Outlook 2011 for Mac to Eliminate Problems Step 1: Switching off all the applications. Step 2: Identify the amount of space available on Hard disk. Step 3: Get the backup of current identity. Step 4: Rebuild Database using Inbuilt Utility. Sep 19, 2011 Outlook for Mac 2011 suddenly stopped working on my Mac Pro desktop running OS X 10.6.8. Office for Mac 2011 is current with the latest updates (v14.1.2). When I double-click on the app in the applications folder or single click on the Outlook icon in the Dock, the app just seems to start and then stops.

How do I troubleshoot my Mac Outlook account?

This article pertains to Outlook 2011; to troubleshoot on the new Office 2016 client, please refer to this guide:

Occasionally, you may find that your Outlook account inside your mail application is not working correctly on your Mac. To remedy this, we recommend a few steps from Microsoft to resolve many of the more common issues:

Rebuild the Outlook for Mac 2011 database to resolve problems

This article describes how to rebuild the identity database to resolve problems in Microsoft Outlook for Mac 2011.
The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more. Your identity is located in the Microsoft User Folder data.
If you have any of the following problems, the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility:

• Outlook doesn't open, stops responding, or quits unexpectedly.
• Outlook items don't open, or the item that opens is not the item that you selected.
• Blank lines appear in the Outlook message list or in Outlook contacts.
• Outlook contact entries are not displayed correctly.
• You can't find information that you added to Outlook, such as a calendar event or a contact.
• When you perform a search in Outlook, the search results don't match the criteria that you set.
• A blank Office Reminders window appears.
• The clippings in the Scrapbook disappear.

Microsoft Database Utility Outlook

How to rebuild your identity database

Step 1: Quit all applications

You must quit all applications before you perform the following steps. To quit an application, click the <application name> menu on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the Force Quit Application window, and then select Force Quit. Click Force Quit to quit the application.
Note:You cannot quit Finder.
When you are finished, click the red close button in the upper-left corner to close the window.

Step 2: Determine the amount of space available on the hard disk

Before you perform any database maintenance, make sure that you have at least three times as much hard disk space available as the current size of your Outlook identity. For example, if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory).
To determine the size of your identity, follow these steps:

1. In Finder, click Go, and then click Home. Open the Documents folder.
2. Open the Microsoft User Data folder.
3. Open the Office 2011 Identities folder.
4. Click the Identity folder.
5. On the File menu, click Get Info, and then click Get Information. Note the size of the database.

When you create an Outlook identity, hard disk space is allocated for the data that the identity receives as you work. When you add and delete messages, appointments, tasks, and notes, the database can develop wasted space.

Step 3: Discover and back up the current identity

To back up your identity, follow these steps:

1. In the Finder, click Go, and then click Home. Open the Documents folder.
2. Open the Microsoft User Data folder.
3. Control-click or right-click the Office 2011 identities folder, and then select Duplicate. A copy of the folder is created.
4. Quit all applications.

You have created a backup of your identity (or identities) and are ready to continue.
Note:This backup can be used by third-party database recovery software, which generally work better on non-rebuilt identities.

Step 4: Rebuild the database

1. Quit all applications.
2. Hold down the Option key on the keyboard, and then start Outlook 2011.
   Note: You can also browse to the Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
   
3. In the Database Utility window, select the database that you want to maintain, and then click Rebuild.
4. The Rebuilding Main Identify window will open and show the progress. When the operation is completed, you will receive the message Your database was rebuilt successfully.
5. Click Done.

Start Outlook and see whether the problem is resolved. If the problem is not resolved, go to the next step.

Download Outlook 2011

Step 5: Create a new identity

If you are using Outlook in more than one capacity, such as at home and at work, Outlook may be configured to have multiple identities. Each identity stores separate sets of email, address books, tasks, calendars, account settings, and more.
If Outlook has multiple identities, one of the identities might be damaged. Try to use a different identity to determine whether this is the problem. If an identity is damaged, you must create a new identity to resolve this problem.
To create a new identity, follow these steps:

1. Quit all applications.
2. Hold down the Option key on the keyboard, and then click the Outlook icon in the dock. The Microsoft Database Utility will open.
   Note: You can also access the Microsoft Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
   
3. Click the plus [+] sign to add a new identity, and then type a name for the new identity. For example, type New Identity.
   
4. Set the newly created identity as the default. To do this, select the newly created identity, click the Action button, and then select Set as Default.
   
5. Quit the Microsoft Database Utility, and then restart Outlook and see whether the problem is resolved.

If the previous steps did not resolve the issue, the Outlook database most likely is damaged beyond repair. If there are no viable backups available and there are no other sources of the data (such as another computer or a handheld device), you will have to start from scratch because the data is not recoverable. To start from scratch, you have to drag the Office 2011 Identity folder (only if there are no other identities) to the Trash, and then restart Outlook.

*Much of article was taken from:
https://support.microsoft.com/en-us/kb/2360509

Please feel free to contact the Liberty University IT HelpDesk at 1-866-447-2869 if you need any assistance with your computer/Mac.

If talking about email clients, MS Outlook comes first in users mind as it is one of the most frequently used email application. It manages emails, contacts, calendars, tasks etc. and it is available for both Windows and Mac platforms. However, it acts as a personal information manager that deals with the user’s information in a proficient way. Sometimes Outlook application cannot start when OLM.DLL not found. In this situation, users need to re-install the application to resolve this problem. Hence, in this write-up, we will tell you how to rebuild Mac Outlook database in both 2011 and 2016 versions. First, let’s have a look at symptoms when Mac Outlook stops responding. Apart from this, we will also discuss the reasons which may result in corruption of Mac Outlook and requires to rebuild Outlook Database Mac 2016, 2011.

Apr 12, 2012  To remove the update installer, first drag the Office 2011 SP2 Update (14.2.0) volume to the Trash, and then drag the file that you downloaded to the Trash. Note This update is also available from Microsoft AutoUpdate, an application that can automatically keep your Microsoft software up. Microsoft office for mac 2011 service pack 2 14.1.0. In the Office 2011 SP2 Update (14.2.0) volume window, double-click the Office 2011 SP2 Update (14.2.0) application to start the update process, and then follow the instructions on the screen. If the installation finishes successfully, you can remove the update installer from your hard disk. Apr 12, 2011  In the Office 2011 SP1 Update (14.1.0) volume window, double-click the Office 2011 SP1 Update (14.1.0) application to start the update process, and then follow the instructions on the screen. If the installation finishes successfully, you can remove the update installer from your hard disk.

Top Reasons to Rebuild Outlook Database Mac 2016, 2011

There are multiple due to which Mac Outlook user need to rebuild Outlook database Mac 2011, 2016: Can t get microsoft silverlight to work on mac.

1. Mac is slow and unresponsive
2. Mac system terminates sudden or after a fix time-period
3. Users are unable to locate and find the OLM data file
4. Mac Outlook freezes or crashes repeatedly without any warning
5. “Access denied” error message pops-up & emails are not accessible
6. Error messages on the screen with error description & probable resolution

One Stop Solution to Repair Mac Outlook 2019, 2016, 2011 Database

If you are facing issues with Mac Outlook database, then you can try SysTools Outlook Mac Database Recovery Tool for repair and rebuild purpose. It is a one stop solution which can help users to repair database of Mac Outlook 2019, 2016, 2011 or Outlook 365. It offers many unique features which makes the entire process hassle-free. Some of the top features are mentioned below:

• Performs deep level scan for recovery
• Option to export data in 10 file formats
• Feature to maintain Folder Hierarchy
• Filter data using Date & Category based filter

Learn How to Rebuild Outlook Database Mac 2016

In order to rebuild Outlook database Mac 2016, perform the below-mentioned steps via Outlook profile manager. It will easily manage and rebuild Mac Outlook 2016 profiles.

Step 1: Access Outlook Profile Manager

1. First of all, you need to open the Finder menu and then go to the Applications option.
2. Then, click on the Control in the Applications window.
3. Now, you have to click on Microsoft Outlook & choose Show Package Contents.
4. After this, navigate to Contents and then go to the Shared Support.
5. Now, open the Outlook Profile Manager and access it.

Step 2: Create a New Profile for Outlook Mac 2016

1. Once you have opened the Outlook Profile Manager, click on the + (plus) icon.
2. Now, go to the text box and type a name for the new profile.
3. Then, press Return option to create a new profile.

Step 3: Delete a Profile that Exists in Outlook Previously

1. Now, you need to delete a profile in Outlook Profile Manager, click on the profile.
2. After that, click on the – (minus) button.
3. A confirmation dialog box will appear, click on the Delete button in the confirmation dialog box.

Step 4: Set a Default Profile

At last, you have to set the default profile, to rebuild Outlook database Mac 2016:

1. Go to the Outlook Profile Manager & set a default profile by clicking on the profile to set as default option.
2. Then, click on the Gear button and choose Set as default option.

Top Reasons to Rebuild Mac Outlook 2011 Database

There are many causes that lead Mac Outlook application inaccessible and require rebuilding Mac Outlook database in 2011 or 2016:

1. Network failure or unexpected server issue
2. When malware or virus attack on the network
3. If Microsoft Exchange server gets crash Suddenly
4. The Outlook for Mac crashes due to unexpected problems
5. Corruption occurs during Outlook for Mac updates process
6. If corruption found in the storage device where Outlook is installed
7. Outlook for Mac is not installed properly or there is a disruption in the installation

Tips & Tricks to Rebuild Database in Mac Outlook 2011

To rebuild the Outlook for Mac 2011 Database to solve problems, you just need to follow the steps given below:

Step 1: Exit from All the Applications

1. First of all, go to the toolbar that is available on top then click on the Application name menu and select the Quit option.
2. Then, long press on the Command and Option keys. After that, press on the Escape button from the keyboard.
3. Now, select the application you need to quit from the Force Quit application window.
4. After that, just click on the Force Quit button. However, you cannot quit the Finder window.
5. Finally, close the windows with the red circular icon that is available on the top left corner of the screen.

Step 2: Check the Available Space on the Hard disk

Now, to maintain the Mac Outlook database, you always need sufficient storage space. However, you need to have almost three times space as much space as the recent Outlook size is. Suppose, your Outlook database size is 1 GB, then you need to have 3GB space for efficiency.

Step 3: Create a Backup of Current Profile

As the name suggests, backup is important to avoid the risk of losing data. Therefore, you should create a backup of your current database of Mac Outlook 2011 by following these steps:

1. Go to the Finder option, then click on Go option >> Home.
2. After that, open the Documents folder >> Microsoft User data folder.
3. Next, right click on the Office 2011 identities folder & select the Duplicate option to build a new folder. Exit from the Mac Outlook application.
4. Now, you have created a backup of your current Outlook account database.

Microsoft Outlook 2011 For Mac

Step 4: Rebuild Mac Outlook 2011 Database Using Inbuilt Utility

1. At first, exit all running applications from the system.
2. Then, long press the Option key & start the Mac Outlook 2011 application or open the Application Folder.
3. After that, click on the Microsoft Office 2011 then double-click on the Microsoft Database Utility app.
4. Now, select the Database & click on Rebuild option.
5. Now, a window will open that shows the recreating database progress. After completion of the operation, you will get the message “Your database was rebuilt successfully.”
6. Start Outlook 2011 application and verify if the problem is resolved. If the problem is resolved, then you can access the Outlook application. But, if the problem still persists, then you need to create a new Identity or profile to resolve the issue.

Microsoft Outlook For Mac 2016

Step 5: Create a New profile in Outlook 2011

1. At first, exit all the applications. Then, long press on the Option key & click on the Outlook to open Microsoft database utility.
2. After that, click on the (+) icon to add a new identity & enter the name of a new identity.
3. Now, set the newly created Outlook profile as a default.
4. Finally, you will recreate the new Outlook profile.

Conclusion

The Outlook for Mac application is an important email client from the user perspective and it supports 2011 and 2016 versions of Outlook. In case, if the database gets corrupt, Mac Outlook is unable to access, then users need to rebuild Mac Outlook database. Thus, using the above-discussed methods for both Outlook 2016 and 2011, you can recreate a new profile in Mac Outlook and resolve the error in no time.

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